Explain what happened and the outcome you are looking for. Hayden Finance can then review the concern and tell you what happens next.
Start with Hayden Finance
If something has gone wrong, contact Hayden Finance so the issue can be understood and addressed. Email info@haydenfinance.com.au, call 0455 455 128, or write to 2 Almray Place, Glen Waverley VIC 3150.
What to include
- Your name and preferred contact details.
- What happened and when it occurred.
- Any supporting documents or correspondence.
- The outcome you would like Hayden Finance to consider.
If the matter is not resolved
Ask Hayden Finance for the current credit guide. It should identify the applicable Australian credit licence or credit representative arrangement, the internal complaints process and the relevant external dispute resolution details.
The Australian Financial Complaints Authority provides free and independent dispute resolution for consumers and small businesses where the financial firm is an AFCA member. Visit afca.org.au or call 1800 931 678 for general information.
Business details
Hayden Finance is a business name of Hayden Alliance Pty Ltd, ABN 17 640 146 087 and ACN 640 146 087.
Last updated 16 September 2026.